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Privacy Policy

Last updated: January 2025

1. Data Controller

In accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR), we inform you that the personal data you provide through this website will be processed by:

  • Controller: POSTQUAM COSMETIC SL (hereinafter, POSTQUAM PROFESIONAL)
  • Tax ID: B47427398
  • Address: Ctra. Burgos-Portugal, km.115. 47270 Cigales (Valladolid), Spain
  • Email: soporte.web@postquam.com
  • Data Protection Officer (DPO): protecciondedatos@postquam.com

2. Purpose of Processing

The personal data you provide through the contact form on this website will be processed for the following purposes:

  • Managing and responding to your request for information about our products and professional equipment.
  • Sending you commercial communications about our products and services, only when you have given your express consent.

3. Data Collected

Through the contact form on this website, we collect the following personal data:

  • Full name
  • Centre or company name
  • Country
  • Contact telephone number
  • Email address

4. Legal Basis

The legal basis for processing your personal data is:

  • Consent of the data subject (Article 6.1.a GDPR): by submitting the contact form and expressly accepting this privacy policy.
  • Legitimate interest (Article 6.1.f GDPR): for managing commercial information requests.

5. Data Retention

The personal data provided will be retained:

  • Contact data: for the time necessary to manage your request and, subsequently, during the applicable legal limitation periods.
  • Data with commercial consent: until the user revokes their consent or requests the deletion of their data.

6. Recipients

Personal data will not be disclosed to third parties except where required by law. To provide our service, we use the following data processors:

  • Supabase Inc.: secure data hosting and storage.
  • Resend: sending confirmation emails.
  • Cloudflare Inc.: bot protection via Turnstile.

These providers act as data processors and have signed the corresponding data protection agreements.

7. User Rights

You have the right to:

  • Access: obtain confirmation of whether we are processing your personal data and access it.
  • Rectification: request the correction of inaccurate or incomplete data.
  • Erasure: request the deletion of your data when it is no longer necessary.
  • Restriction: request the restriction of processing in certain circumstances.
  • Portability: receive your data in a structured, commonly used format.
  • Objection: object to the processing of your data in certain circumstances.

To exercise these rights, you may contact the Data Protection Officer at: protecciondedatos@postquam.com

You also have the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es) if you consider that the processing of your data does not comply with current regulations.

8. Security

POSTQUAM PROFESIONAL has adopted the necessary technical and organisational measures to guarantee the security of personal data and prevent their alteration, loss, processing or unauthorised access, taking into account the state of technology, the nature of the stored data and the risks to which they are exposed.